With a construction project, getting the right builder is place is key to its success. As with most industries, construction has its share (albeit a small minority) of rogues. These cowboy builders make it hard for clients to choose a company or individual, so it is handy to have a check list when spotting the tell tale signs of a cowboy builder. Research is the key here, so be sure to find out everything about the builders being considered before contacting them.
Real companies have registered offices and land line phone numbers, cowboy builders will often use just a name and a cell phone, so beware of any company listed like this. Try to find a review site online to get some real idea as to what the company is like. Ideally, a reference from a previous client is the most accurate review. A reputable builder will have plenty of good references on hand, and they are the most reliable way to check on the quality of the work to be expected before entering into an agreement.
Glowing references should be approached warily, as rogue traders will often have family falsely claim to be referees, offering sterling reviews of their shoddy work. A visit to the site of the referee will offer an excellent chance to survey the work and ask more questions about different aspects of the project. Take the time to ask whether the client had a good working relationship with the builder, if the timescales were adhered to and suchlike. That being said, word of mouth references from friends and family are probably the most reliable source when choosing a tradesman.
Before entering a contract with a builder, have a clear idea what the project requires. It is a good idea to write out a plan. A building plan can be anything from a few scribbled lines to a full blown detailed document. To start with, ensure that the person that is paying for the work has been clear about what work is required, as this will save a lot of trouble later on. Starting with a good plan will help the builder and the project manager and ensure that everyone knows where they stand. A cowboy builder will shy away from a building plan and will often not commit to time scales or project costs. Be firm and make sure that everything is agreed before work begins.
The next task is to cost the project. As a good rule of thumb, ask three builders to quote for the same project, as this will give an idea of the cost in the market. The quote should include a list of the work involved and the timescale of the project. A cowboy builder will often appear very attractive as they tend to offer outstandingly low quotes, which can appear to be a bargain. This bargain is usually only offered on a cash in hand basis (no tax paid), and although alluring, it should be avoided. Cash jobs are not legally binding, and offer no come back (and often no insurance) when things go wrong.
Working out the timing of a project not easy, but is vital to ensure that the project progresses smoothly with materials delivered when they are required so that tradesmen are kept busy. Cowboy builders will “clear their books” for your project to start the next day, which is a sure sign that they are not reputable (or busy), as a respectable builder will be booked weeks in advance and committed to ongoing projects. Visiting the site often is a good way to check progress against the agreed timescales.
Even with the best will in the world, cowboy builders will still catch some unsuspecting clients out. If this happens, be sure to report them to the police and the appropriate tradesman ombudsman, offering as much detail as possible to help the authorities locate the rogues. It is also a good idea to see if local media will pick up the story, with rogue traders enjoying so much air time these days, and the publicity may help the next victim from falling foul.
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