When it comes to having your vehicle repaired, especially to having the auto body repaired, you would always want your vehicle to look great. However, at times, the auto body repair done on your vehicle might not be satisfactory or at least not as good as what you had expected.
They should ask if everyone was OK after the accident, generally, they should be more interested in your needs and concerns then their own profit margins. The sad thing is there are many body shops that are just in it for a quick buck and do not have the customer skills or even the repair skills to do the job you, or your insurance company, is paying for. So how do you weed those shops out?
You can paint it yourself and can even buy what you need to paint it, but it is usually a better idea to have a professional paint it. Nothing looks worse than a bad paint job on a car. As well, under no circumstances should you paint your car with house paint or spray paint. This may be common sense but it is surprising how many people actually attempt this.
I am going to give you some information about the industry that will hopefully help to make that informed decision a little easier. First, do not let your insurance company tell you where to have your vehicle repaired, in most cases they have contracts with the shop to save them money in exchange for sending them your vehicle. in this case the insurance company saves money, the shop gets the work but has to cut corners to keep the cost down for the insurance company. And you, the one that pays the insurance company all those inflated premiums, and pays the body shop your deductible gets a substandard repair. The insurance company may say “if you don’t take the job to our repair shop we can’t guaranty the work”, the fact is any and all good auto body shops guaranty their work for as long as you own your car, if they don’t, go somewhere else.
It looks great but it is highly expensive. If you get a normal paint job, you will pay much less. Some paints are also designed to be rust-proof or to limit the need for waxing, or limit damage from scratches. These are obviously more expensive. When you have your car painted, typically the entire vehicle is sandblasted to remove the old paint and then a new coat of paint is put on. A common misconception is that you can just paint over your old paint, this is not true.
Just be aware and ask the questions. Also small shops may not have all the fancy lasers and computer operated equipment of a large shop, Then again lasers and computers don’t fix cars in most cases they are sales tools and rarely used. Even a frame rack although necessary is nothing more then a few well placed trees, they don’t fix cars, the tech is the most important part of the repair.
Ask if the body shop is on any insurance programs or direct repair programs, if they are ask why? the only reason I know why a auto body shop would agree to be on a program would be to get work that they could not get on their own. Again this does not mean just because they have a direct repair program they are not a great shop, but if they have 20 then I would be a little concerned? Ask them to explain.
Many car owners will buy an old car that runs great but has a bad paint job and structural damage. Within a few weeks of getting that car, they could be driving it down the road and no one would suspect it was rusted and severely dented thanks to the hard work of companies that do body work and paint jobs for cars in the Los Angeles area. There really is no better way to make your car look new again.